How Do I Order By Mail? You can purchase product through the mail by sending a money order made payable to Skaggs Family Records. Please include appropriate shipping costs. To determine the cost of shipping, please email email@example.com or call us at (615) 264-8877. If you are placing an order from outside the United States, please send us a money order.
How Do I Order By Telephone? You may place telephone orders by calling (615) 264-8877. Visa, MasterCard, American Express, and Discover cards are accepted.
Does Skaggs Family Records Ship Internationally? Yes, Skaggs Family Records will ship orders internationally. All international orders are subject to additional shipping costs.
When Will You Ship Pre-Ordered Titles? All pre-ordered titles will be shipped out on the day of release.
What Is Skaggs Family Records Policy For Defective Product, Mis-Ships, or Exchanges?
·Defectives: If you receive a defective item, we greatly apologize for the inconvenience and we will replace that same item free of charge.
·Mis-Ships: If you received a different item than you ordered, we will replace it with the appropriate item free of charge.
·Exchanges: We will allow our product to be exchanged for another Skaggs Family Records item if the product is un-opened.